Mission - BYPL
- To attain global best practices and become a world-class utility.
- To provide uninterrupted, affordable, quality, reliable, safe and clean power to our customers.
- To achieve excellence in service, quality, reliability, safety and customer care.
- To earn trust and confidence of all customers and stakeholders by exceeding their expectations, and make the company a respected household name.
- To work with vigour, dedication and innovation keeping total customer satisfaction as the ultimate goal.
- To consistently achieve high growth with the highest levels of productivity.
- To be a technology driven, efficient and financially sound organisation.
- To be a responsible corporate citizen nurturing human values and concern for society, the environment and above all, people.
- To contribute towards community development and nation building.
- To promote a work culture that fosters individual growth, team sprit and creativity to overcome challenges and attain goals.
- To encourage ideas, talent and value systems.
- To uphold the guiding principles of trust, integrity and transparency in all aspects of interactions and dealings.