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New Delhi September 9 2009

                                                                        Press Release

 

BSES & Delhi High Court Legal Service Committee and to organise

 2nd Special Lok Adalat on September 12 and 13

for on-the-spot resolution of theft cases

 

  • Special Lok Adalats scheduled for 12-13 September at the Delhi High Court premises
  • A total of 12 Courts will be set up
  • Customers / litigants get yet another opportunity to amicably settle power theft related cases
  • Cases pending in any court of law or otherwise will be settled on-the-spot
  • Power theft cases of upto Rs 1 lakh will be entertained
  • It will be a ‘paperless’ Lok Adalat – Customer’s case history will be available at click of a mouse
  • BSES has couriered letters to 25000 customers / litigants and running radio spots on FM Channels help consumers avail this facility
  • For hassle free arrangements, BSES will set with 12 help desks and 2 cash counters at the venue
  • 2 helpdesks will be dedicated to women, senior citizens and handicapped
  • BSES appeals to customers / litigants to make full use of this golden opportunity
  • Earlier Lok Adalat in March saw 92% or over 2300 cases getting resolved on-the-spot

 

Taking a cue from the unprecedented success of its first Lok Adalat in March this year and heeding to an overwhelming demand from its customers, BSES in association with the Delhi High Court Legal Services Committee, is organising another Special Lok Adalat. The two-day Special Lok Adalat will be organised on September 12 and 13, at the premises of the Delhi High Court, from 10 am onwards.

 

The aim of this Lok Adalat – in contrast to the one organised in March, is to give relief especially to the non creamy layer. That is the reason the, cases of only upto Rs 1 lakh were entertained.

 

The Special Lok Adalat will provide a unique opportunity to BSES’ customers/ litigants for an amicable on-the-spot settlement of their power theft cases, relating to both Direct Theft (DT) and Dishonest Abstraction of Energy (DAE).

 

Cases that are either pending in any Court of Law or are yet to be filed in any Court of Law and upto Rs 1 lakh will be taken up by the Lok Adalat. Customers desirous of settling their power theft cases can either come in person or through their Advocates / Authorised representatives. They should remember to carry their Photo Id and a copy of their bill.

 

Like the earlier Lok Adalat – which saw 92% or over 2300 cases getting resolved on-the-spot, BSES is expecting a good response to this Lok Adalat as well. To dispose off cases in the quickest possible time, a total of 12 Courts (BRPL 7, BYPL 5) will be set up for the purpose. BSES is also making special arrangements, like setting up 12 Help Desks – manned by specially trained officials -  to hand hold each consumer and to make their experience hassle free. Of these two helpdesks – one each – are being dedicated to cater to women and handicapped and senior citizens.

 

Showing concern for the environment, BSES and the Delhi High Court Legal Services Committee are taking special care to make this Lok Adalat a paperless one. There will be no physical movements of files. All relevant cases documents and files will be accessible from the 16 computers that will be deployed for the purpose. “Post their ‘settlement orders’, customers can pay their bills at the BSES Enforcement office within 5 days”, added a BSES official

 

 

According to a BSES spokesperson, “BSES has informed concerned customer about this Special Lok Adalat. In addition to sending 25000 letter/notices to these consumers, the company is also running radio spots on popular radio channels – several times in a day. We appeal to all eligible consumers to make full use of this unique opportunity to settle their power theft related disputes and grievances. This is a win-win opportunity for them; for it gives them a chance to amicably settle their cases and an escape from a time consuming and an expensive legal process”

 

BSES, Delhi’s premier power distribution company, is committed to ensuring quality and reliable electricity supply to all its consumers.

 

For further information please contact:

Prashant Dua

Chandra P Kamat

Corporate Communications

Corporate Communications

39999870 / 9312007822

39999642/9350130304