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New Delhi 9 November 2009

                                                                       

Press Release

 

Overwhelming No of Bhagidari participants rate BRPL and BYPL as best civic agencies

 

  • 65% of participants in the Bhagidari meet (Oct 29-31) for South and South West Circles gave positive feedback to BRPL
  • BRPL and BYPL voted best civic agencies in the Bhagidari meet (Sep 17-19) for Central, West and New Delhi circles

 

In the recently held Bhagidari meet, Delhiites have once again reposed full faith and confidence in the performance BSES Rajdhani Power Limited (BRPL) and BSES Yamuna Power Limited (BYPL). An overwhelming majority of the participants in the recently concluded (October 29 to 31, 2009) Bhagidari workshop organised at the Delhi Secretariat for South and South West Circles rated BRPL as the number 1 civic agency in terms of satisfaction levels.

 

Of all the civic agencies that participated in the workshop including “Electricity and Power”, MCD, Delhi Jal Board, Transport and Delhi Police, a whopping 65% of the participants gave positive feedback about BRPL. Only 1.69% of the respondents gave an unsatisfactory feedback about the company.

 

Civic Agency

Positive / Satisfied Response (%)

Negative / Unsatisfied Response (%)

Electricity and Power

65

1.69

MCD

14.15

44.05

Delhi Jal Board

12.5

26.26

Transport

5.83

5.93

Delhi Police

2.5

22.03

 

This is a repeat performance for BSES discoms. Even in the Bhagidari Workshop organised between September 17 and 19, 2009, at the Satya Sai International Centre for West, Central and New Delhi Circles, an overwhelming majority of the participants (around 250) had voted BRPL and BYPL as the best civic agencies in their respective areas.

 

The Bhagidari workshops are organised at periodic intervals by the Bhagidari Cell of the Delhi Government. They provide an ideal opportunity to the RWAs to interact with the representatives of the various civic agencies.

 

According to a company spokesperson, “We are thankful and overwhelmed by the positive response of our customers at the Bhagidari meet. This shows the customers have appreciated the work undertaken by us. We will continue to strive to better our performance based on the feedback of our esteemed customers”.

 

BSES, Delhi’s premier power distribution company, is committed to ensuring quality and reliable electricity supply to all its consumers.

 

For further information please contact:

Prashant Dua

Chandra P Kamat

Corporate Communications

Corporate Communications

39999870 / 9312007822

39999642/9350130304