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_______________________________________________________________________
New Delhi 9 November
2009
Press Release
Overwhelming No of Bhagidari
participants rate BRPL and BYPL as best civic agencies
In the recently held Bhagidari meet, Delhiites have
once again reposed full faith and confidence in the performance BSES Rajdhani Power
Limited (BRPL) and BSES Yamuna Power Limited (BYPL). An overwhelming majority
of the participants in the recently concluded (October 29 to 31, 2009)
Bhagidari workshop organised at the Delhi Secretariat for South and South West
Circles rated BRPL as the number 1 civic agency in terms of satisfaction
levels.
Of all the civic agencies that participated in the
workshop including “Electricity and Power”, MCD, Delhi Jal Board, Transport and
Delhi Police, a whopping 65% of the participants gave positive feedback about
BRPL. Only 1.69% of the respondents gave an unsatisfactory feedback about the
company.
|
Civic Agency |
Positive / Satisfied Response (%) |
Negative / Unsatisfied Response (%) |
|
Electricity and Power |
65 |
1.69 |
|
MCD |
14.15 |
44.05 |
|
|
12.5 |
26.26 |
|
Transport |
5.83 |
5.93 |
|
|
2.5 |
22.03 |
This is a repeat performance for BSES discoms. Even in
the Bhagidari Workshop organised between September 17 and 19, 2009, at the
Satya Sai International Centre for West, Central and New Delhi Circles, an
overwhelming majority of the participants (around 250) had voted BRPL and BYPL
as the best civic agencies in their respective areas.
The Bhagidari workshops are organised at periodic
intervals by the Bhagidari Cell of the Delhi Government. They provide an ideal
opportunity to the RWAs to interact with the representatives of the various
civic agencies.
According to a company spokesperson, “We are thankful and
overwhelmed by the positive response of our customers at the Bhagidari meet. This
shows the customers have appreciated the work undertaken by us. We will
continue to strive to better our performance based on the feedback of our
esteemed customers”.
BSES, Delhi’s premier power distribution
company, is committed to ensuring quality and reliable electricity supply to
all its consumers.
For further information please contact:
|
Prashant Dua |
Chandra P Kamat |
|
Corporate Communications |
Corporate Communications |
|
39999870 /
9312007822 |
39999642/9350130304 |