____________________________________________________________________
Press Release
BYPL’ Lok Adalat settles 800 cases
on-the-spot,
saves 8,000 hours of judicial
time and over 12,500 A4 size papers
- Around 800 cases of customers from East and
- Total settled amount (net receivable amount) Rs 4.17 crore
- Paperless Lok Adalat managed to save > 12,500 A4 size papers or nearly 2 full grown
trees
- Lok Adalat had 9 Courts -
having 2 judges each – functioned from 10 am till late evening
BSES Yamuna Power Limited’s (BYPL) Lok
Adalat – in association with Delhi Legal Services Authority (DLSA) – for its
customers in East and
“These are the approximate number of hours
– spread over many months - which would otherwise have been devoted by the
judiciary to resolve these 800 odd cases., said a BYPL official.
This unique Lok Adalat, unlike others,
exclusively took up power theft cases already filed / pending before any of the
Courts in
According to Mr Ramesh Narayanan, CEO,
BYPL, “To settle cases pending in different courts, a total of nine Courts were
set up and each had two judges. They provided customers / litigants a unique
opportunity for an amicable on-the-spot settlement of their power theft cases,
relating to both Direct Theft (DT) and Dishonest Abstraction of Energy (DAE).
). Cases upto Rs 5 lakh were taken up at
the Lok Adalat”.
BYPL had appealed to its eligible customers
desirous of settling their cases, to either appear in person or send an
authorised representative on their behalf. For the purpose,
the company had sent around 5,000 letter/notices to these consumers;
distributed thousands of bi-lingual Hindi/Urdu leaflets in East and
Such was the response at the Lok Adalat
that all the nine Courts set up for the purpose functioned without any break
from 10 in the morning till late in the evening. Moreover, Judges heard cases
of each and every customer that came to the Lok Adalat. Thanking the DLSA
Chairman Mr Justice Madan B Lokur and all the other judges, Mr Ramesh Narayanan
said, “It is because of their efforts that the Lok Adalat had been such a
success”
Since the aim of this Lok Adalat was to
give relief to the ‘common man’, customers based on their financial condition,
were allowed to pay the ‘settled’ amount in manageable
installments.
BYPL had made special arrangements, like
setting up 6 Help Desks – manned by specially trained officials - to hand hold each consumer and to make their
experience hassle free. One helpdesk was set up exclusively for the elderly and
the handicapped and another for women.
Commenting about the huge success of the Lok Adalat,
a BRPL spokesperson said, “The exercise was a win-win for everybody. For the
customers, it meant an opportunity to amicably settle their cases and an escape
from a prolonged and an expensive legal process. For an over worked judiciary,
it meant some burden off their Courts. For BSES, it meant, more people coming
into the billing net”.
BRPL and BYPL,
For further information please contact:
|
Prashant Dua |
Chandra P Kamat |
|
Corporate
Communications |
Corporate Communications |
|
39999870 /
9312007822 |
39999642/9350130304 |