______________________________________________________________________
Press
Release
to
organize Special Lok Adalat
for
on-the-spot settlement of power theft cases
- Special Lok Adalats
scheduled for 14-15 March 2009 at the
- Customers / litigants get
yet another opportunity to amicably settle power theft related cases
- Cases pending in any court
of law or those that are yet to be filed will be settled on-the-spot
- Power theft cases of upto
Rs 5 lakh will be entertained
- BSES has made special
arrangements to speed up the entire exercise
- It will be a ‘paperless’
Lok Adalat – Customer’s case history will be available at click of a mouse
- BSES has couriered
letters to 25000 customers / litigants
- For hassle free
arrangements, BSES will set with 4 help desks and 2 cash counters at the
venue
- BSES appeals to customers
/ litigants to make full use of this golden opportunity
In order to provide yet another fast track grievance
redressal opportunity to their customers, BSES Rajdhani Power Limited (BRPL)
and BSES Yamuna Power Limited (BYPL), in association with Delhi High Court
Legal Services Committee, would organise a Special Lok Adalat on March 14 and
15, 2009. The Lok Adalat will provide an opportunity to BSES’ customers/
litigants for amicable on-the-spot settlement of their power theft cases,
relating to both Direct Theft (DT) and Dishonest Abstraction of Energy (DAE).
Cases that are either pending in any Court of Law or
are yet to be filed in any Court of Law and upto Rs 5 lakh will be taken up by
the Lok Adalat. “The Special Lok Adalats will be organised from 10:00 am
onwards at Delhi High Court premises. Customers desirous of settling their
power theft cases can either come in person or through their Advocates /
Authorised representatives. Moreover, they should carry their Photo Id and a
copy of their bill”, said a BSES official.
“BSES expects a good response, we have couriered over
25,000 letters to our consumers,” said Shri Arun Kanchan, CEO, BSES. “We have made special arrangements to speed
up the entire exercise and cut response time to settle each case. It will
literally be a “paperless” Lok Adalat and there will be no physical movement of
files. BSES will be deploying software modules, which will make the entire
customer case data available at click of a mouse”, he added.
“In the interest of speedy resolution, BSES has set up
4 special help desks to hand hold and guide such consumers. Post their
‘settlement orders’, customers can either pay their bills at the two specially
set up cash counters or they can pay the amount at the BSES Enforcement office
within 5 days”, added a BSES official.
According to a BSES spokesperson, “Besides offering
consumers a unique opportunity to settle their power theft related disputes and
grievances, this exercise will also help reduce the incidence of power theft
and bring more people in the billing net. We appeal to the customer’s to come
forward and make use of this unique opportunity”,
BSES, Delhi’s premier power distribution
company, is committed to ensuring quality and reliable electricity supply to
all its consumers.
For further information please contact:
|
Prashant Dua |
Chandra P Kamat |
|
Corporate
Communications |
Corporate Communications |
|
39999870 /
9312007822 |
39999642/9350130304 |