New Delhi, 10 March 2008

Press Release

 

BSES’ Duplicate Bill – Now a Click away

 

  • BSES launches “Duplicate Bill” – a free online facility for all categories of customers, including Domestic and Commercial
  • Customer just needs to log onto www.bsesdelhi.com , click on “Print Duplicate” and enter CRN No
  • Duplicate Bill is a bar coded reproduction of BSES’ contemporary physical bill – incorporating its cutting edge and customer friendly features
  • Duplicate Bill comes on the heels of “Bill on Email” and “SMS”

 

BSES’ new customer centric initiatives continue to be inspired by cutting edge technologies - giving due importance to consumer priority and wish list. Soon after launching “Bill on Email” and “SMS”, BSES has launched its novel “Duplicate Bill” service – for all categories of its customers, including Domestic and Commercial (KCC) customers.

 

The “Duplicate Bill” service provides BSES customers the flexibility and convenience of obtaining a duplicate copy of their electricity bill from the comforts of their homes and offices. All they need to do is to simply log on to BSES’ website www.bsesdelhi.com, click on “Print Duplicate Bill”, and enter their CRN number.

 

“This is yet another initiative to empower the customers by upgrading the website and making it more interactive and capable of resolving increasing number of customer queries online”, said a BSES official.

 

BSES’ duplicate bill is a FREE bar coded reproduction of its contemporary physical bill and incorporates all its features. BSES’ state-of-the-art physical bill besides being in a simple reader friendly format, also addresses customers concerns by containing a lot of relevant and useful information.

 

“The customers after printing their duplicate bill from BSES’ website can continue paying their electricity bill –  at over 2000 locations - through a wide spectrum of options including Cash Collection Centres, Easy Bill outlets, ITZ Cards, Skypak drop boxes Project Nikat Drop Boxes, Credit Card, Net Banking, Auto Debit and even through SMS”, said a BSES official.

 

BSES, Delhi’s premier power distribution company, is committed to ensuring quality and reliable electricity supply to all its consumers.

 

 

For further information please contact:

 

Prashant Dua

Chandra P Kamat

Corporate Communications

Corporate Communications

39999870 / 9312007822

39999088/9350130304