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New Delhi, 16 June 2009

Press Release

 

BSES now a Diamond EDGE company

Gets award for exceptional use of IT for Automation

 

  • BSES identified as one of India’s top five Diamond EDGE companies
  • Other Diamond EDGE companies include LG Electronics, HDFC Standard Life Insurance, Financial Information Network and Operations (FINO) and IBM Daksh

 

The Mumbai- based Network Computing magazine has selected BSES as one of India’s top five Diamond EDGE companies. BSES got this recognition for its pioneering use of IT for “automation” in the electricity distribution business. Other Diamond EDGE companies include HDFC Standard Life Insurance, Financial Information Network and Operations (FINO), IBM Daksh, and LG Electronics.

 

Earlier, the jury of Network Computing magazine had sent a detailed questionnaire to nearly 80 companies, including BSES, which use “cutting edge technologies” in its day-to-day functioning. After examining the most competitive response filed by the competitors, BSES was selected in the top five Diamond EDGE companies.

 

According to Mr Arun Kanchan, CEO, BSES: “Automation improved our business by eliminating redundant or manual processes, by making information more timely, accessible and relevant, by streamlining existing business processes,  and by closing gaps in the system. All this significantly improved customer satisfaction levels, besides making our employees more productive.”

 

BSES had launched its Automatic Meter Reading (AMR) project for its high-end consumers. Now, there is no need to send a meter reader to download the readings of a meter. Electricity meters of all big consumers have been linked to BSES’ Control room. BSES can know the exact reading by putting a meter number in the computer. There will be no manual interference in generating bills. This has ensured the elimination of all complaints related to billing issues.

 

The project is also beneficial for BSES. If a consumer tries to tamper with his meter, the Control room will automatically know and can act accordingly. This has helped reduce theft and AT&C losses.

 

BSES, Delhi’s premier power distribution company, is committed to ensuring quality and reliable electricity supply to all its consumers.

For further information please contact:

Prashant Dua

Chandra P Kamat

39999870 / 9312007822

39999642/9350130304