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New Delhi  15 February 2010

                                                                       

 Press Release

 

BRPL’ two-day ‘green’ Special Lok Adalat settles 96 % or 1727 cases on the spot, creates history

Saves around 27,000 A4 size Sheets or nearly 4 full grown trees

 

-                      For Customers – (i) Amicable settlement of their power theft bills (ii) Escape from expensive and prolonged legal process

-                      For over worked Judiciary – Some burden of cases off their Courts

-                      For BSES – More people in the billing net

 

BSES Rajdhani Power Limited’s (BRPL) two-day ‘paperless’ Lok Adalat in association with the Delhi High Court Legal Services for its customers in South and West Delhi created history this past weekend  on two-counts. Not only did it manage to settle 1727 or 96% of the cases on the spot, its highest ever at a single Lok Adalat, it also managed to save a nearly 27,000 A 4 size sheets, or nearly four of full grown trees

 

“The overwhelming success of this Lok Adalat has virtually seen history not only repeating itself, but bettering its past performances. The testimonial to this is the ever increasing number of cases received and getting resolved at the Lok Adalats. The last three BRPL Lok Adalats (including the present one) have witnessed 96% (1727), 93% (1308) and 92% (1056) of the cases getting resolved”, said Gopal Saxena, CEO, BRPL.

 

 

Feb 13 and 14, 2010

September 2009*

March 2009

Cases Received

1802

1444

1137

Cases Resolved

1727

1308

1056

Settled Amount (Net Amount Receivable) Rs

5.63

2.25

4.52

* September 2009 Lok Adalat cases of upto Rs 1akh only

 

Since the aim of this Lok Adalat was to give relief to the ‘common man’, customers based on their financial condition, were allowed to pay the ‘settled’ amount in manageable 3-4 installments. Customers have also been given between 15 days – one month to pay up the amount.

 

The Special Lok Adalat provided a unique opportunity to BSES’ customers/ litigants for an amicable on-the-spot settlement of their power theft cases, relating to both Direct Theft (DT) and Dishonest Abstraction of Energy (DAE). ). Cases that were either pending in any Court of Law or were yet to be filed in any Court of Law and upto Rs 5 lakh were taken up by the Lok Adalat.

 

“This unique Lok Adalat provided BRPL customers a cost effective and a one-stop-setup for settlement of their power theft cases. To dispose off cases in the quickest possible time, a total of 8 Courts were set up for the purpose. BRPL had also made special arrangements, like setting up 6 Help Desks – manned by specially trained officials -  to hand hold each consumer and to make their experience hassle free”, added Mr Saxena.

 

Commenting about the huge success of the Lok Adalat, a BRPL spokesperson said, “The exercise was a win-win for everybody. For the customers, it meant an opportunity to amicably settle their cases and an escape from a prolonged and an expensive legal process. For an over worked judiciary, it meant some burden off their Courts. For BSES, it meant, more people coming into the billing net”.

 

BRPL and BYPL, Delhi’s premier power distribution companies are committed to ensuring quality and reliable electricity supply to all their consumers.

 

 

For further information please contact:

 

Prashant Dua

Chandra P Kamat

Corporate Communications

Corporate Communications

39999870 / 9312007822

39999642/9350130304