Customer Support > FAQ's

1. Brijender Singh’s tariff order that reduce tariffs by 23% should be implemented


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2. Allegation of projected surplus and projected rates Vs actual surplus and actual rates


(Case of Rs 3,577 cr. all the plants were commissioned well on time and supplying power (Mr Dutta, a power expert)

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3. BSES procuring through Reliance Energy Trading Limited (RETL), loss of Rs 58.6 cr


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4. Discoms showed ‘0’ load and revenue from DJB and DIAL


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5. Related party transactions.


REL bought the equipment for around Rs 800 crore but sold to BSES for around Rs 1428 crore (Information gathered from VAT records)

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6. 10% consumers had ‘O’ billing


(A sample check was conducted on 15,000 consumers & 1500 cases were found.)

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7. AT&C Losses decreased during Brijendar Singh’s time, but are increasing in Sudhakar’s tenure (eg. Alaknanda and Hauzkhas). These are all artificial losses shown by BSES.



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8. CAG Issue


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Indirect Auditing of 80% of a discoms expense by the CAG



9. Proper wiring helps you stays safe!


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Faulty Internal wiring, besides being a serious safety hazard can also play havoc with your electricity consumption. Follow these simple dos and don’ts and enjoy years of trouble free living:



9. What is the need for a power tariff hike in Delhi?


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Delhi, otherwise a successful example of distribution reforms, was a classic example of what is ailing the distribution sector. While the bulk power costs have risen by around 300% in the last 10 years, the retail tariff till now has increased by around just 65%. This virtually non cost reflective retail tariff has led to a huge build up of future receivables (regulatory assets) to the tune of over Rs 19,000 crore, impacting the sustainability of operations for the Delhi discoms.

10. How do Delhi’s power tariffs fare via-a-vis other cities and metros?


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Tariff Comparison

Delhi Vs Metros

Units/Month

New Delhi

Kolkatta

Bangalore

Mumbai

200

2.70* 5.6 3.90 4.3

*includes government subsidy of Rs 1 upto 200 units



Delhi Vs Other States

Units/Month

Delhi

MP

Rajasthan

Tamil Nadu

200

2.70* 4.8 4.8 4.0

ncludes government subsidy of Rs 1 upto 200 units



Delhi NCR Towns

Units/Month

New Delhi

Gurgaon / Faridabad

Noida

200

2.70* 4.9 3.5

ncludes government subsidy of Rs 1 upto 200 units