My Details > Key Consumer
Interactive Voice Response (IVR) sysem establised. Initially for consumers with electricity load of 11 KW or more. Pioneering initiative by any Utility in India Features includes:-
- Bill and Payment details from july 2002 onwards.
- Register for New Connection
- Lodging of supply relared complaints.
- Request for Meter testing.
- Details about payment centers.
- Name and Address change.
- Company profile.
Easy and hassle free access to information bank
Facility is available on 24 X 7 days basis in all official languages of Govt. of National Capital of Delhi i.e. Hindi, English, Punjabi and Urdu. (Phone No.-39999555)