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Interactive Voice Response (IVR) sysem establised. Initially for consumers with electricity load of 11 KW or more. Pioneering initiative by any Utility in India Features includes:-


Easy and hassle free access to information bank

Facility is available on 24 X 7 days basis in all official languages of Govt. of National Capital of Delhi i.e. Hindi, English, Punjabi and Urdu. (Phone No.-39999555)

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